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React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\nimport { graphql, useStaticQuery } from 'gatsby';\nimport Img from 'gatsby-image';\n\nconst Content = () => {\n const { customEvents, userJourney, coverSegments, remoteUX, ecommerceUX } =\n useStaticQuery(graphql`\n query {\n customEvents: file(relativePath: { eq: \"blog/custom-events/custom-events1.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n userJourney: file(relativePath: { eq: \"blog/user-journey/img1.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n coverSegments: file(relativePath: { eq: \"blog/covers/segment-notifications.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n remoteUX: file(relativePath: { eq: \"blog/covers/remote-ux.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n ecommerceUX: file(relativePath: { eq: \"blog/covers/ecommerce-ux.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n }\n `);\n\n return (\n \n \n \n \n \n \n
\n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n \n \n \n \n
\n

\n Hi{' '}\n \n 👋\n \n
\n
\n You are probably wondering what’s going on with us. Well, not gonna lie, we’ve\n been swamped these days, but managed to deliver:\n

\n
\n

\n Custom events\n

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n It’s finally here! Last year we implemented Custom\n Events, something many of you were waiting for. Now you can gather\n even more meaningful data, fully tailored for your business needs.\n Using Custom Events, you can enrich every session replay with\n information about:\n

\n \n your customers’ order value{' '}\n \n 💰\n {' '}\n
\n what product did the user add to the cart{' '}\n \n 🛒\n {' '}\n
\n which{' '}\n product’s variant was the customer interested in{' '}\n \n 🔘\n {' '}\n
\n

\n \n Learn more about how our Custom Events work\n \n
\n
\n

\n User journey\n

\n
\n \n Want to know the user’s most essential actions during the session? Now it’s\n even easier with our User journey feature! You will find it by hovering on the\n “pages” link:\n

\n
\n \n \n \n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n You can get a sneak peek at the user’s activity straight from the\n Sessions tab and fast forward to the event you are the most interested\n in.\n

\n
\n \n Log in to LiveSession\n \n
\n
\n

\n Segments summary email\n

\n
\n \n You do like our daily summary emails, don’t you? Now you can get an update on\n what has changed in any particular segment. Just hit the “Add to summary”\n button while the segment is selected, and you’re good to go:\n

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n Set up segments summary\n \n
\n
\n
\n
\n

\n New on our blog\n

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n 4 Ways To Improve eCommerce UX For Website Visitors\n \n \n When it comes to customers shopping online, they want a similar feel\n to a physical brick and mortar store. Whether they’re looking for a\n particular item, or want to buy anything at all, only they have the\n buying power. Therefore, their buying experience should be as\n seamlessly as possible.\n

\n\n \n Read more on our blog\n \n
\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n 5 tips to create the best UX in the remote work culture\n \n \n Living in a fast-changing world, the COVID-19 pandemic has added many\n changes in the business world. Many companies have shifted their focus\n to work from home (the new normal), which has its own merits and\n demerits.\n

\n\n \n Read more on our blog\n \n
\n
\n \n Want to know more? Feel free to contact us by replying to this email. Follow\n us on Facebook, Twitter and LinkedIn to be one of the first to know what’s\n happening!\n

\n
\n

Best,

\n
\n \n \n \n \n \n \n \n
\n \n \n \n Pete
\n Product Marketing Manager @ LiveSession\n

\n
\n
\n
\n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter February 2021',\n description: \"Read LiveSession's monthly update from February 2021.\",\n date: '2021-02-01',\n link: '/newsletters/february-2021/',\n};\n\nexport default () => ;\n","var React = require('react');\n\nfunction CalendarInline (props) {\n return React.createElement(\"svg\",props,[React.createElement(\"defs\",{\"key\":0},React.createElement(\"style\",null,\".a{fill:#ffe478;}.b{fill:#030303;}\")),React.createElement(\"g\",{\"transform\":\"translate(-1058.209 -3039.536)\",\"key\":1},[React.createElement(\"path\",{\"className\":\"a\",\"d\":\"M397.018,53.278a4.895,4.895,0,0,1,5.108,4.605V68.91c0,1.168.791,3.762,0,4.605-.935.908-3.6,0-5.108,0h-15.9a4.9,4.9,0,0,1-5.108-4.605V57.883a4.895,4.895,0,0,1,5.108-4.605Z\",\"transform\":\"translate(687.155 2996.202)\",\"key\":0}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M403.383,56.169c.469,1.64-20.623-.859-22.81-.937-4.218-.156-4.14-.234-4.3,3.906-.156,3.828-.391,7.656-.625,11.483-.078,1.406-.313,2.812-2.031,3.125-1.25-.547-1.328-1.64-1.172-2.812.469-5.156.859-10.39,1.328-15.545.156-2.265,1.094-3.437,3.672-3.281,8.046.625,16.014,1.172,24.06,1.719,1.328.234,2.187.7,1.875,2.344m-28.9,20.311c7.89.078,15.858.391,23.748,1.016,3.984.312,3.984.234,4.14-3.828.156-4.375.391-8.749.469-13.124A4.441,4.441,0,0,1,403.93,57.5c1.562,0,2.031,1.016,1.953,2.344-.313,5.312-.469,10.624-.859,15.858-.234,3.75-1.172,4.453-4.921,4.375-7.968-.234-15.936-.469-23.826-.859-2.812,0-2.968-.625-1.8-2.734\",\"transform\":\"translate(685.819 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rotate(-90)\",\"key\":4}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M446.848,118.237a1.745,1.745,0,0,1-.741-.234c-.41-.156-1.97-.312-1.912-2.734.039-1.64.429-1.406.7-1.406a22.909,22.909,0,0,1,2.243.469c.293.078.644.234.624,1.875s-.468,2.031-.917,2.031\",\"transform\":\"translate(959.149 3500.667) rotate(-90)\",\"key\":5}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M446.848,118.237a1.745,1.745,0,0,1-.741-.234c-.41-.156-1.97-.312-1.912-2.734.039-1.64.429-1.406.7-1.406a22.909,22.909,0,0,1,2.243.469c.293.078.644.234.624,1.875s-.468,2.031-.917,2.031\",\"transform\":\"translate(959.149 3507.667) rotate(-90)\",\"key\":6}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M446.848,118.237a1.745,1.745,0,0,1-.741-.234c-.41-.156-1.97-.312-1.912-2.734.039-1.64.429-1.406.7-1.406a22.909,22.909,0,0,1,2.243.469c.293.078.644.234.624,1.875s-.468,2.031-.917,2.031\",\"transform\":\"translate(966.149 3500.667) rotate(-90)\",\"key\":7}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M446.848,118.237a1.745,1.745,0,0,1-.741-.234c-.41-.156-1.97-.312-1.912-2.734.039-1.64.429-1.406.7-1.406a22.909,22.909,0,0,1,2.243.469c.293.078.644.234.624,1.875s-.468,2.031-.917,2.031\",\"transform\":\"translate(966.149 3507.667) rotate(-90)\",\"key\":8}),React.createElement(\"path\",{\"className\":\"b\",\"d\":\"M451.267,118.237a10.778,10.778,0,0,1-1.975-.234c-1.092-.156-5.25-.312-5.094-2.734.1-1.64,1.143-1.406,1.871-1.406,1.975.078,4,.312,5.977.469.78.078,1.715.234,1.663,1.875s-1.247,2.031-2.443,2.031\",\"transform\":\"translate(966.809 3494.248) rotate(-90)\",\"key\":9})])]);\n}\n\nCalendarInline.defaultProps = {\"width\":\"33.502\",\"height\":\"31.787\",\"viewBox\":\"0 0 33.502 31.787\"};\n\nmodule.exports = CalendarInline;\n\nCalendarInline.default = CalendarInline;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\nimport { graphql, useStaticQuery } from 'gatsby';\nimport Img from 'gatsby-image';\n\nconst Content = () => {\n const { clickmaps, userexperience, formanalytics, features } = useStaticQuery(graphql`\n query {\n clickmaps: file(relativePath: { eq: \"blog/clickmaps1.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n formanalytics: file(relativePath: { eq: \"tutorials/formanalytics.png\" }) {\n childImageSharp {\n fluid(quality: 90) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n userexperience: file(relativePath: { eq: \"user-experience/cover/userexperience1.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n features: file(relativePath: { eq: \"blog/data-analytics/cover.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n }\n `);\n return (\n \n \n \n \n \n \n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n\n \n \n \n \n \n \n\n \n \n \n\n \n \n \n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n \n \n \n \n
\n

\n Here’s some fresh LiveSession news!\n

\n
\n

\n Clickmaps, guides and some spoiler about our next feature are here for you in\n today's newsletter.\n

\n
\n
\n
\n

Product updates

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n Clickmaps BETA\n \n \n Clickmap BETA is an accurate way to collect information on user\n behavior, where{' '}\n \n you'll see which areas of your page were clicked the most\n \n . This info is sure to help make your LiveSession experience even\n better!\n

\n \n To find Clickmaps BETA, go to any recording and on the top, you’ll see\n the “CLICKMAP” tab.\n

\n \n Try the new Clickmaps BETA\n \n
\n
\n
\n
\n

LiveSession Tutorials

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n Form analytics tutorial\n \n \n Online form analytics has been proven to successfully boost lead\n generation. How? LiveSession’s tutorial will surely help you out!\n

\n \n Read the tutorial\n \n
\n
\n
\n
\n

LiveSession Guides

\n
\n \n \n \n \n \n \n \n \n \n
\n \n \n \n
\n \n UX Guide\n \n \n Following the release of our previous guide on usability testing,\n we’ve decided to describe all aspects of User Experience (UX).\n

\n \n Containing chapters upon chapters of information to build your\n knowledge, such as:\n

\n \n
  • managing and implementing a successful UX research
    • \n
  • proper UX design strategies
    • \n
  • creating a journey map
    • \n
  • ...and many more!
    • \n \n\n \n Discover the UX Guide\n \n
    \n
    \n
    \n
    \n

    Blog posts

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n How to Use Data Analytics to Improve Customer Support\n \n \n Exceptional customer service is a significant element that often\n determines whether we want to do business with someone or not. Learn\n how to improve your customer support efforts using data analytics.\n

    \n \n Learn about improving customer support\n \n
    \n
    \n
    \n
    \n

    What to expect in the future

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n
    \n \n Developer Tools\n

    \n \n LiveSession Developer Tools - a tool for developers\n that allows you to catch JavaScript errors, console logs, or page\n loading speed for each user session. Stay tuned!\n

    \n
    \n
    \n

    \n Want to get more precise information on our news, feel free to reply to this\n email. We’re here to answer all your questions!\n

    \n
    \n \n \n \n \n \n \n \n
    \n \n \n \n Kamil
    \n CEO and Founder @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter September 2020',\n description: \"Read LiveSession's monthly update from September 2020.\",\n date: '2020-09-01',\n link: '/newsletters/september-2020/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\nimport { graphql, useStaticQuery } from 'gatsby';\nimport Img from 'gatsby-image';\n\nconst Content = () => {\n const { abtest, sessionRecordings } = useStaticQuery(graphql`\n query {\n abtest: file(relativePath: { eq: \"tutorials/abtest.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n sessionRecordings: file(relativePath: { eq: \"blog/covers/sessionRecordings.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n }\n `);\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n\n \n \n \n \n \n \n\n \n \n \n\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi{' '}\n \n 👋\n \n

    \n
    \n

    \n We hope you’re doing well!\n

    \n
    \n

    \n We’ve been working hard to launch our brand new knowledge base!{' '}\n \n 🎉\n {' '}\n Stay tuned for even more fresh content in the nearest future!{' '}\n \n 📚\n \n

    \n
    \n

    \n See what’s new:\n

    \n
    \n
    \n
    \n

    LiveSession Guides

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Usability Testing Guide\n \n \n We’ve launched a series of in-depth{' '}\n \n Guides\n {' '}\n to grow your business. Get started with our ultimate guide to\n usability testing:\n

    \n \n Become a usability testing pro\n \n
    \n
    \n
    \n
    \n

    LiveSession Tutorials

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Guide to A/B testing\n \n \n But wait, there’s more!{' '}\n \n Tutorials\n {' '}\n will show you how to get the most out of LiveSession. See how to learn\n even more from your A/B tests with session replays:\n

    \n \n Take you A/B testing skills to the next level\n \n
    \n
    \n
    \n
    \n

    Blog posts

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n How to use Session Recordings to Grow Your SaaS\n \n \n Need a SaaS optimization solution that actually brings results?\n

    \n \n See how session recordings can help\n \n
    \n
    \n

    \n Any questions? Just reply to this email!\n

    \n
    \n \n \n \n \n \n \n \n
    \n \n \n \n Kamil
    \n CEO and Founder @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter July 2020',\n description: \"Read LiveSession's monthly update from July 2020.\",\n date: '2020-07-01',\n link: '/newsletters/july-2020/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\nimport { graphql, useStaticQuery } from 'gatsby';\nimport Img from 'gatsby-image';\n\nconst Content = () => {\n const { customEvents } = useStaticQuery(graphql`\n query {\n customEvents: file(relativePath: { eq: \"blog/custom-events/custom-events1.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n }\n `);\n\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi{' '}\n \n 👋\n \n

    \n
    \n

    \n Right before Christmas🎅 we have few cool news, let's check it out!\n

    \n
    \n
    \n
    \n

    Product updates

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Custom Events\n \n \n This feature allows you to track custom actions that your users\n perform along with custom event properties.\n

    \n \n To find Custom Events, open filters and then go to replays you are\n interested in.\n

    \n \n Try the new Custom Events\n \n
    \n
    \n

    \n Merry Xmas & Happy New Year Wishes from,\n

    \n
    \n

    \n LiveSession Team 🎄\n

    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter December 2020',\n description: \"Read LiveSession's monthly update from December 2020.\",\n date: '2020-12-01',\n link: '/newsletters/december-2020/',\n};\n\nexport default () => ;\n","import styled from 'styled-components';\n\nexport const Container = styled.div`\n display: flex;\n align-items: center;\n & svg {\n margin-right: 16px;\n max-width: 34px;\n }\n`;\n\nexport const CardTitle = styled.h2`\n font-size: 24px;\n line-height: 36px;\n position: absolute;\n top: 50%;\n left: 32px;\n max-width: calc(100% - 64px);\n`;\n\nexport const Card = styled.a`\n position: relative;\n display: flex;\n justify-content: space-between;\n padding: 32px;\n background-color: #f8f8f8;\n border-radius: 4px;\n flex-direction: column;\n min-height: 273px;\n color: #000;\n cursor: pointer;\n &:hover {\n text-decoration: none;\n color: #000;\n & ${CardTitle} {\n text-decoration: underline;\n }\n }\n`;\n","import React from 'react';\nimport PropTypes from 'prop-types';\nimport Paragraph from 'components/ui/Paragraph';\nimport CalendarImage from 'img/ui/calendar.inline.svg';\nimport { format } from 'date-fns';\nimport * as Styled from './styled';\n\nconst CardPreview = ({ date, title, link }) => {\n const formattedDate = format(new Date(date), 'MMMM yyyy');\n return (\n \n \n \n {formattedDate}\n \n {title}\n \n );\n};\n\nexport default CardPreview;\n\nCardPreview.propTypes = {\n date: PropTypes.oneOfType([PropTypes.string, PropTypes.instanceOf(Date)]).isRequired,\n title: PropTypes.string.isRequired,\n link: PropTypes.string.isRequired,\n};\n","import { frontmatter as post7 } from 'pages/newsletters/september-2020';\nimport { frontmatter as post6 } from 'pages/newsletters/july-2020';\nimport { frontmatter as post5 } from 'pages/newsletters/june-2020';\nimport { frontmatter as post4 } from 'pages/newsletters/may-2020';\nimport { frontmatter as post1 } from 'pages/newsletters/april-2020';\nimport { frontmatter as post2 } from 'pages/newsletters/march-2020';\nimport { frontmatter as post3 } from 'pages/newsletters/january-2020';\nimport { frontmatter as post8 } from 'pages/newsletters/december-2020';\nimport { frontmatter as post9 } from 'pages/newsletters/february-2021';\nimport { frontmatter as post10 } from 'pages/newsletters/march-2021';\nimport { frontmatter as post11 } from 'pages/newsletters/april-2021';\nimport { frontmatter as post12 } from 'pages/newsletters/may-2021';\nimport { frontmatter as post13 } from 'pages/newsletters/june-2021';\n\nexport const newsletterPosts = [\n post13,\n post12,\n post11,\n post10,\n post9,\n post8,\n post7,\n post6,\n post5,\n post4,\n post1,\n post2,\n post3,\n];\n","import React from 'react';\nimport styled from 'styled-components';\nimport { media } from 'theme/breakpoints';\nimport Layout from 'layout';\nimport CardPreview from 'components/newsletters/cardPreview';\nimport NewsletterBox from 'components/blog/newsletterBox';\nimport { newsletterPosts } from 'data/newsletters';\nimport StartUsing from 'components/ui/startUsing';\nimport { Container, Card } from 'components/newsletters/cardPreview/styled';\n\nconst StyledSection = styled.section`\n margin-top: 6rem;\n & h1 {\n text-align: center;\n }\n & .subtitle {\n margin: 40px 0 80px;\n font-size: 22px;\n text-align: center;\n }\n ${media.mobile} {\n margin-top: 1rem;\n & .subtitle {\n font-size: 20px;\n margin: 32px 0 80px;\n }\n }\n`;\n\nconst GridContainer = styled.div`\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n grid-gap: 40px;\n margin-bottom: 50px;\n & ${Card}:nth-child(3n) ${Container} svg {\n & .a {\n fill: rgb(159, 252, 239);\n }\n }\n & ${Card}:nth-child(2n) ${Container} svg {\n & .a {\n fill: rgb(130, 102, 246);\n }\n }\n ${media.tablet} {\n grid-template-columns: repeat(2, 1fr);\n }\n ${media.mobile} {\n grid-template-columns: repeat(1, 1fr);\n }\n`;\n\nconst Newsletters = () => {\n return (\n \n \n
    \n

    \n Newsletter archive\n

    \n

    Missed a newsletter? Read all previous updates here:

    \n \n {newsletterPosts.map((post) => (\n \n ))}\n \n
    \n \n
    \n \n
    \n     \n \n );\n};\n\nexport default Newsletters;\n","import React from 'react';\nimport { graphql, useStaticQuery } from 'gatsby';\nimport Img from 'gatsby-image';\nimport styled from 'styled-components';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Box = styled.div`\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n border-bottom: 1px solid #e4e5e8;\n & div {\n display: flex;\n flex-direction: column;\n text-align: center;\n padding: 10px;\n & .desc {\n padding: 10px 0 15px;\n margin-bottom: 0;\n }\n }\n`;\n\nconst Content = () => {\n const { timeline } = useStaticQuery(graphql`\n query {\n timeline: file(relativePath: { eq: \"timeline.png\" }) {\n childImageSharp {\n fluid(quality: 95) {\n ...GatsbyImageSharpFluid_withWebp\n }\n }\n }\n }\n `);\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    Hi,

    \n
    \n

    \n 2019 was quite a year for LiveSession. Thank you for being with us!{' '}\n \n 🚀{' '}\n \n

    \n
    \n

    \n Here’s what we’ve been up to and what we’ve learned:\n

    \n
    \n \n
    \n

    \n ~5 million\n

    \n

    unique users tracked monthly

    \n
    \n
    \n

    \n 66 countries\n

    \n

    our customers came from

    \n
    \n
    \n

    \n 51 minutes\n

    \n

    average session length

    \n
    \n     \n
    \n

    \n We’ve introduced game-changing features throughout the year:\n

    \n \n
    \n \n We’re happy that our work was recognized in the industry. We’ve been awarded\n the High Performer title by G2 – twice in a row!{' '}\n \n 🏅\n \n

    \n \n Leave a G2 review\n \n
    \n \n And that’s not all: FinancesOnline honored us with the Rising Star and a\n Premium Usability Award{' '}\n \n 🏆\n \n

    \n
    \n \n We’re also happy to see that you enjoy reading the{' '}\n \n LiveSession blog\n \n . Our latest articles have been features by{' '}\n \n UX Collective\n {' '}\n and{' '}\n \n Balsamiq\n \n . Stay tuned for more knowledge and insights!{' '}\n \n 🔎\n \n

    \n \n Check our blog\n \n
    \n

    \n Here's to an even better 2020! See you around,\n

    \n
    \n

    \n LiveSession Team 👋\n

    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: '2019 in review – thank you for using LiveSession!',\n description: '2019 was quite a year for LiveSession. Thank you for being with us!',\n date: '2020-01-01',\n link: '/newsletters/january-2020/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport { media } from 'theme/breakpoints';\nimport PropTypes from 'prop-types';\nimport styled from 'styled-components';\n\nexport const StyledParagraph = styled.p`\n font-size: ${({ size }) => size[0]}px;\n line-height: ${({ size }) => size[1]}px;\n font-weight: 400;\n margin: 0;\n ${media.mobile} {\n font-size: 18px;\n line-height: 28px;\n }\n`;\n\nconst Paragraph = ({ size, children, style, className }) => {\n const renderSize = (sizes) => {\n switch (sizes) {\n case 's':\n return [14, 24];\n case 'l':\n return [18, 30];\n case 'xl':\n return [22, 34];\n default:\n return [16, 24];\n }\n };\n\n return (\n \n {children}\n \n );\n};\n\nexport default Paragraph;\n\nParagraph.propTypes = {\n size: PropTypes.string,\n children: PropTypes.oneOfType([PropTypes.string, PropTypes.object, PropTypes.node]).isRequired,\n style: PropTypes.oneOfType([PropTypes.object, PropTypes.any]),\n className: PropTypes.string,\n};\n\nParagraph.defaultProps = {\n size: 'm',\n style: undefined,\n className: '',\n};\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n \n \n \n
    \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n We’re taking our integration with LiveChat to the next level.\n With our presence on LiveChat Marketplace, it’ll be easier to{' '}\n \n connect LiveSession to a market-leading live chat solution\n {' '}\n and add context to each conversation you are having.\n

    \n
    \n \n \n \n
    \n

    \n Get to know what the user you are talking to was doing on your website and\n enchant your visitors with excellent support!\n

    \n
    \n \n Install LiveChat integration\n \n
    \n

    \n As always, if you have any questions or need assistance, let me know.\n

    \n
    \n

    Best,

    \n
    \n \n \n \n \n \n
    \n \n \n \n Kamil Drazkiewicz
    \n CEO @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter April 2021',\n description: \"Read LiveSession's monthly update from April 2021.\",\n date: '2021-04-01',\n link: '/newsletters/april-2021/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Developer page\n \n \n Read about LiveSession API, Webhooks, and more.\n \n \n Go to our developer page\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi{' '}\n \n 👋\n \n

    \n
    \n

    \n The last few weeks have been quite challenging. We hope you’re staying safe!\n

    \n
    \n

    \n Here's what's new in LiveSession:\n

    \n
    \n

    Product updates

    \n
    \n \n Track users across multiple subdomains\n \n \n We’ve added a new feature for subdomains. You can now see the whole user\n journey in one recording.\n \n \n See how to track users across subdomains\n \n
    \n

    Blog posts

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n UX in Times of Coronavirus\n \n \n Remote work, content strategy, and expected changes. You'll also\n find a discount for non-profit organizations inside\n \n \n Read our insights and predictions\n \n
    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Cognitive Bias in UX: The User Side and The Designer Side\n \n \n We're not as rational as we think.\n \n \n Learn about cognitive biases\n \n
    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n How to Analyze Session Recordings (Effectively)\n \n \n You've got hours of session recordings - now what?\n \n \n See how to analyze session replays\n \n
    \n
    \n

    \n Got a blog post idea? Let us know! We're happy to hear your thoughts.\n

    \n
    \n \n \n \n \n \n \n \n
    \n \n \n \n Kamil
    \n CEO and Founder @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter April 2020',\n description: \"Read LiveSession's monthly update from April 2020.\",\n date: '2020-04-01',\n link: '/newsletters/april-2020/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n \n \n \n
    \n \n \"funnel\"\n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n We know you waited patiently for our Funnels to go live.\n
    \n
    \n Well, the wait is over!\n
    \n
    \n From now on, you can recreate your users’ paths and track sequences of clicks\n or events that lead to meeting the goals you set.\n

    \n
    \n

    \n What are Funnels?\n

    \n
    \n

    \n A funnel (or a conversion funnel) is a set of actions your user should take\n visiting your website. Each funnel ends with a goal specific to the industry\n you’re in. For example, if you run an eCommerce store, your funnel should end\n with a purchase. For SaaS, it would be subscribing to one of your plans. As an\n independent consultant, you probably want your potential customers to schedule\n a meeting or at least leave their phone number and email address.\n

    \n
    \n \n Start using Funnels\n \n
    \n

    \n How do the Funnels work?\n

    \n
    \n

    \n Watch a{' '}\n \n short video introduction to the LiveSession Funnels on YouTube\n \n :\n

    \n
    \n \n \n \n
    \n

    \n ...or read more on our website.\n

    \n
    \n
    \n
    \n

    \n REST API\n

    \n
    \n \n \n \n
    \n

    \n We've also launched a beta version of LiveSession's REST API. From\n now on, you'll be able to retrieve information about your data\n programmatically. You can, for example, use the API for a deeper analysis of\n the data collected by LiveSession.\n
    \n \n Read more on our website\n \n

    \n
    \n
    \n
    \n

    \n New on our blog\n

    \n
    \n
    \n \n \n \n
    \n

    \n How to A/B test SaaS pricing pages in 2021\n

    \n

    \n Testing pricing pages is risky – increase your prices and customers will\n riot on social media. However, you don’t have to be that radical! There\n are a few ways you can increase your conversion on a pricing page without\n actually changing prices. In this article, we will show what page elements\n you should test to avoid shooting yourself in the foot when doing pricing\n page tests.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n

    \n If you have any questions, let me know by replying to this email. Follow us on{' '}\n Facebook,{' '}\n Twitter and{' '}\n LinkedIn. Let’s\n stay in touch!\n

    \n
    \n

    Best,

    \n
    \n \n \n \n \n \n
    \n \n \n \n Pete Pal
    \n Marketing Manager @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter June 2021',\n description: \"Read LiveSession's monthly update from June 2021.\",\n date: '2021-06-01',\n link: '/newsletters/june-2021/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi{' '}\n \n 👋\n \n
    \n
    \n Pete from LiveSession here. This month we have \n something BIG\n {' '}\n to share. As many of you requested, we’re introducing:\n

    \n
    \n

    \n The DevTools\n

    \n
    \n \n
    \n

    \n Debug and fix bugs like a pro. We can’t promise you won’t have to ask users\n for screenshots anymore, but we’ve been using this marvelous feature for some\n time now and there’s one thing I can assure you: it does the job.\n
    \n
    \n You can see all console logs in one view or filter them by a severity level:\n Info, Warn or Error. If you are looking for a specific message, use the search\n field.\n
    \n
    \n DevTools are currently in open beta. We’re planning to launch them for all our\n users by the end of April. But if you’re anxious to use the LiveSession\n DevTools right now, you can request early access directly from your Session\n player:\n

    \n
    \n \n
    \n \n Request early access\n \n
    \n
    \n
    \n

    \n New on our blog\n

    \n
    \n
    \n \n \n \n
    \n

    \n \n Abandoned Carts - Recover Them Creating A Sense Of Urgency\n \n

    \n

    \n The “abandoned cart” is an issue for many online businesses. For those who\n don’t know, the abandoned cart occurs when a potential customer goes\n through the process of logging onto a business’s website, choosing a\n product, adding it to their purchase basket, but doesn’t end up finishing\n the checkout purchase.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n
    \n \n \n \n
    \n

    \n \n How To Measure The Importance of Traffic Sources Using UTM's\n \n

    \n

    \n Sources of traffic to a website are the channels through which visitors\n come to a website. As you know, it is the number of visitors that is one\n of the main indicators of the success of the project. The more of them,\n the higher the likelihood of achieving your conversion goal. Of course,\n not every site can be proud of a steady flow of users. Knowledge of where\n to effectively attract customers, as well as high-quality analysis of\n traffic sources, will help to increase the traffic indicator.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n

    \n As always, I encourage you to contact us by replying to this email if you have\n any questions. Follow us on{' '}\n Facebook and{' '}\n LinkedIn. Let’s\n stay in touch!\n

    \n
    \n

    Best,

    \n
    \n \n \n \n \n \n \n \n
    \n \n \n \n Pete
    \n Product Marketing Manager @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter March 2021',\n description: \"Read LiveSession's monthly update from March 2021.\",\n date: '2021-03-01',\n link: '/newsletters/march-2021/',\n};\n\nexport default () => ;\n","import React, { useState } from 'react';\nimport PropTypes from 'prop-types';\nimport { useSourceParams } from 'hooks/useSourceParams';\nimport { navigate } from 'gatsby';\nimport * as Styled from './styled';\n\nconst StartUsingLS = ({ deleteMarginTop, setMarginTop }) => {\n const { link } = useSourceParams('start-using');\n const [email, setEmail] = useState('');\n\n const handleSubmit = (e) => {\n e.preventDefault();\n navigate(`${link}&email=${email}`);\n };\n return (\n \n

    \n Start using LiveSession for free now.\n

    \n
    \n \n \n \n Sign up free\n \n \n
    \n

    Free 14-day trial

    \n

    \n No credit card required\n

    \n

    Easy setup

    \n
    \n
    \n \n );\n};\n\nexport default StartUsingLS;\n\nStartUsingLS.propTypes = {\n deleteMarginTop: PropTypes.bool,\n // eslint-disable-next-line react/forbid-prop-types\n setMarginTop: PropTypes.oneOfType([PropTypes.object, PropTypes.bool]),\n};\n\nStartUsingLS.defaultProps = {\n deleteMarginTop: false,\n setMarginTop: false,\n};\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi 👋\n
    \n
    \n Today we'd like to tell you about how our customers use LiveSession to\n achieve their goals and share some insightful new pieces we recently published\n on our blog. Stay tuned for more news in the near future!\n

    \n
    \n
    \n
    \n

    \n Success Stories\n

    \n
    \n
    \n \n \n \n
    \n

    \n \n How Databox achieved a 223% increase in conversions to paid accounts\n after switching to LiveSession\n \n

    \n

    \n Although a great customer experience and a frustration-free onboarding\n process are important, the Return of Investment is essential for every\n company. Signup is not the end of the customer acquisition process.\n Success is achieved when the satisfied users are happily willing to pay\n for the app usage.\n
    \n
    \n The increase in conversions from trial to paid model has been essential to\n Databox.{' '}\n \n After switching to LiveSession, conversions from free to paid accounts\n have grown by 223%.\n \n

    \n \n Read more on our website\n \n
    \n
    \n
    \n
    \n
    \n

    \n New on our blog\n

    \n
    \n
    \n \n \n \n
    \n

    \n 8 CRO Tips That Will Help You Get More Leads This Year\n

    \n

    \n Lead generation, or creating interest in your brand, is an important step\n towards increasing your profit. But, if you can’t convert that interest\n into actual customers, all that effort is lost. That’s why a low\n conversion rate can be so damaging. You don’t just want views on your site\n — you want active visitors who interact with your content and invest in\n your products and services.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n
    \n \n \n \n
    \n

    \n \n 5 Actionable Ways to Improve your Website’s UX Design and Boost\n conversion\n \n

    \n

    \n While great UX design enjoys so much importance in web projects, it is\n more than just eye-catchy design layout, smooth user flow and quick\n loading time. A great web user experience is the neat outcome of an array\n of factors leading to ease of use, smooth engagement and user\n interactions, more web traffic and more business conversions. In short,\n better user experience helps a brand to convert more visitors into\n business leads and buyers.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n
    \n \n \n \n
    \n

    \n \n 10 best UX tricks you should adapt to improve "student\n experience"\n \n

    \n

    \n 14% of people visiting a college’s website want to know more about the\n institution. Now, if the website has poor UX, the conversion rate is\n lower. Meaning that because of bad UX, fewer students are going to\n consider signing up at that school. Surveys from Research in Higher\n Education Journal found that a college website was an\n "important" factor in deciding campus attendance. Participants\n also indicated that an "attractive and clear" website is more\n appealing and influenced them the most.\n

    \n \n Read more on our blog\n \n
    \n
    \n
    \n

    \n If you have any questions, let me know by replying to this email. Follow us on{' '}\n Facebook,{' '}\n Twitter and{' '}\n LinkedIn. Let’s\n stay in touch!\n

    \n
    \n

    Best,

    \n
    \n \n \n \n \n \n
    \n \n \n

    \n Pete Pal
    \n Marketing Manager @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter May 2021',\n description: \"Read LiveSession's monthly update from May 2021.\",\n date: '2021-05-01',\n link: '/newsletters/may-2021/',\n};\n\nexport default () => ;\n","import React from 'react';\nimport NewsletterTemplate from 'templates/newsletter';\n\nconst Content = () => {\n return (\n \n \n \n \n \n \n
    \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
    \n

    \n Hi{' '}\n \n 👋\n \n

    \n
    \n

    \n We hope you’re doing well! The world is slowly coming back to normal, and\n we’re not slowing down either. We’ve released many new features and we’re\n curious to see what you think!{' '}\n \n 👀\n \n

    \n
    \n

    \n Here’s what’s new in LiveSession:\n

    \n
    \n
    \n
    \n

    Product updates

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Autoplay\n \n \n By popular demand, we’ve just launched autoplay in LiveSession. After\n you finish watching a recording, the next session from the selected\n segment will play automatically.\n \n \n Test autoplay in action\n \n
    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Filtering updates\n \n \n Filtering got even easier! Now you can browse sessions by page count,\n use autocomplete, duplicate and disable filters, and much more.\n \n \n See new filters\n \n
    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n Advanced session sharing\n \n \n You can now choose to share sessions with the public, or with your\n teammates only. You can also set the recording to start at a\n particular moment.\n \n \n Try new sharing settings\n \n
    \n
    \n
    \n
    \n

    Blog posts

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n 6 Cognitive Psychology Theories to Improve UX Design\n \n \n See how cognitive psychology can help you become a better UX designer.\n Read the most important theories for UX design.\n \n \n Learn about psychology in design\n \n
    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n \n \n
    \n \n (COVID-19 Update) UX Events in CEE – 2020 Edition\n \n \n The pandemic has shaken the events industry. See what’s changed.\n \n \n See the new UX events schedule for 2020\n \n
    \n
    \n
    \n
    \n

    Coming soon

    \n
    \n \n \n \n \n \n \n \n \n \n
    \n \n
    \n \n Click maps and forms analytics\n

    \n \n Last but not least, we're constantly working hard on new\n features! We're going to add{' '}\n new filters for forms analytics, as well as{' '}\n click maps to track the most popular elements on your\n website.\n

    \n
    \n
    \n

    \n If you have any suggestions, feel free to reply to this email. We’d love to\n hear from you!\n

    \n
    \n \n \n \n \n \n \n \n
    \n \n \n \n Kamil
    \n CEO and Founder @ LiveSession\n

    \n
    \n
    \n
    \n );\n};\n\nconst Newsletter = NewsletterTemplate(Content);\n\nexport const frontmatter = {\n title: 'LiveSession Newsletter June 2020',\n description: \"Read LiveSession's monthly update from June 2020.\",\n date: '2020-06-01',\n link: '/newsletters/june-2020/',\n};\n\nexport default () => ;\n"],"sourceRoot":""}